Jobs & Internships

Overview

Gallery Attendant Is (GA I) will help to create an accessible and enjoyable experience in the museum galleries by engaging visitors in viewing and discussing works of art while also focusing on protecting the artworks. Scheduled at either of MOCAs downtown locations MOCA Grand Avenue in Downtown Los Angeles and The Geffen Contemporary in Little TokyoGA I staff the museum, queuing, and entry points during public hours, special events, and public programs; handle ticketing admissions as well as membership sales and service. GA I help ensure visitor and staff compliance with museum requirements to prevent COVID-19 in public spaces, which may include wearing face coverings and proof of vaccination or negative COVID tests. On an as-needed basis, may be assigned MOCA staff office reception desk coverage which requires ability to execute emergency fire panel procedures.
Hourly Rate: $18.97 per hour

Requirements

• Experience dealing with the public in a customer service or hospitality environment. Hospitality-oriented individual with strong people skills is preferred.
• Friendly and outgoing, possessing strong communication skills to interact with diverse visitors. Understanding of how body language can convey a welcoming yet firm presence.
• Familiarity with museums; strong interest in contemporary art.
• Three days per week minimum availability. Flexible schedule; ability to work evenings, weekends, and holidays, at any MOCA location as assigned.
• Ability to handle fast-paced events as well as remain focused and attentive during quieter times.
• Ability to use good judgment.
• In partnership with security personnel, willingness to act as a first responder in emergency situations such as earthquakes, power outages, or incidents requiring medical attention.

Essential Functions

• Participate in two full-day introductory trainings on visitor engagement strategies, art protection methods, and emergency procedures.
• Participate in daily briefings and additional scheduled trainings, including curatorial walkthroughs of new exhibitions. When physical attendance is not possible, watch videos of trainings and walkthroughs, and log this time into employee timecard system.
• In partnership with MOCA Security Officers, maintain posts in the museum lobby and galleries during public hours and special events
• Greet and orient visitors, engage visitors in viewing art and adhering to museum rules and policies including those set forth in the Visitor Code of Conduct.
• Assist MOCA Security in handling fire/life safety protocols, including medical incidents or emergency situations.
• Assist with check-in and staffing for special events and public programs, including organizing and communicating with people in line.
• Stay up-to-date on museum information by reviewing written all-staff communications and attending all staff meetings.
• Be knowledgeable about MOCA membership benefits and how to join; suggest memberships to visitors.
• Use Altru and XTruLink ticketing and scanning systems to capture accurate visitor information and process transactions in both free and paid admission contexts.
• Execute policies and procedures as outlined in training sessions, staff meetings, as well as written handbooks and supplements.
• Using the two questions outlined in the Americans with Disabilities Act, interview each prospective ticket-purchaser who wishes to bring a service animal into the museum to ascertain that any animal permitted entry is a service animal and not an emotional support animal or pet.
• Perform other duties as assigned.

Upon satisfactory completion of a 90-day probationary period:

• As positions become available and on-site school tours resume, participate in training to opt in to a weekly shift as a Contemporary Art Start ambassador, assisting MOCA educators, teachers, and students in implementing on-site tours.

• Participate in training to perform the duties of the MOCA Staff Offices relief receptionist. Shifts for this position are not guaranteed and will be assigned on an as-needed basis. Reception desk duties include:
  • Covering MOCA staff offices reception desk during absences or breaks of the regular receptionist, including on weekends and outside of public hours, providing information regarding museum services and programs to in-person visitors and telephone callers in a professional and courteous manner.
  • Assisting with systems and records of access control and parcel control.
  • Providing parking validations to staff and record recipients as needed for Wells Fargo, One Cal Plaza, and Walt Disney Concert Hall parking structures. Provide itemized information for expense coding for these parking structures.
  • Executing fire panel emergency procedures when alarms occur.
  • Assisting with the distribution of MOCA payroll checks to GAs.

Application:

Overview

The Donor Events and Travel Manager is a key member of the team managing all planning and logistical aspects of Advancement events, including Members’ openings, Board meetings and dinners, galas and benefits, and all donor events at MOCA and at offsite locations. The Manager is responsible for organizing and promoting Trustee and donor travel.

Salary Range: $75,000.00 - $80,000.00

Essential Functions

• Direct and implement the planning of all Advancement events with appropriate Museum  departments and in consultation with the Museum Events and Rentals team; Oversee  and attend all advancement events onsite and offsite, and other museum events as needed;  Serve as frontline representative for Advancement events and fundraisers.  
• Create and manage Advancement events budget and track event-related invoices;  Negotiate contracts and act as liaison between MOCA and outside contractors. Ensure that  budgets are not exceeded and that all outside agents adhere to proper management of the  Museum’s premises and comply with contract requirements. 
• Working in concert with the Advancement team, outside production companies as needed,  and appropriate MOCA staff, collaborate on the planning, production, and management of  MOCA’s annual gala, benefit, and fundraising events; Hire and supervise outside vendors,  including caterers, rental companies, florists, and entertainment. 
• Interfaces with all MOCA departments that  have jurisdiction to ensure that events comply with city regulations as required; Collaborate  with the Operations, Security and Maintenance, Visitor Services, and other staff as  appropriate to implement proper protocols for events.  
• Takes a leadership role in the long-term planning of travel opportunities; In collaboration with  MOCA curators, develop an exciting roster of travel opportunities for Trustees and donors.
• Prepare and implement thoughtful and detailed trip itineraries, budgets, reports, and  agendas for the MOCA travel program; Coordinate all post-travel follow-ups; create and  manage annual travel program budget and revenue; Execute all marketing plans and  promotions for the MOCA Travel program. 
• Understand perspectives of MOCA donors, volunteers, curators, and others to develop  successful travel arrangements so as to strengthen donor relationships with MOCA;  Collaborate with Individual Giving colleagues in increasing support from program  participants. 
• Perform other duties and oversee other projects and events as assigned and deemed  necessary.
  
  

Qualifications

Requirements: 

• Passion for events, art openings, and social happening 
• Minimum five years of professional experience in special event management and planning,  preferably in a non-profit organization 
• Outstanding organizational skills to effectively manage multiple projects 
• Excellent communication, presentation, customer service, and interpersonal skills; must be  adept in problem anticipation, resolution, and negotiation 
• Ability to work evenings, weekends, and holidays 
• Proficiency in Microsoft Office, including Outlook, Word, Excel, Google, and Gmail 
• Possession of a valid California driver's license and good driving record 
• Bachelor’s degree in communications, arts administration, marketing, or related field  preferred 

Application:

Overview

The Chief Financial Officer (CFO) is responsible for tracking, monitoring, and reporting the overall financial health of the Museum to the senior leadership and the board. This position’s focus is strategic oversight of the following: the Museum’s operating budget, the annual audit and tax return, the Outsourced Chief Investment Officers and the coordination of long-range and annual planning in collaboration with the Director and Board of Trustees. This position will also act as a representative and advocate of the Museum with government agencies, insurance companies, community and local business groups, and arts organizations.
The CFO staffs the Audit and the Finance & Investment Committees and participates in the Executive and Strategic Planning Committees as necessary. As a key member of the senior leadership team, the CFO provides active leadership in all aspects of the museum’s fiscal operations and is a partner to the museum’s Director on business and strategic issues, various key relationships, and planning for the museum’s future. The CFO reports to the Director and has key relationships with:

• The Board Chair,
• Finance & Investments Chairs,
• Audit Chair and Board Secretary,
• Chief Curator and Director of Curatorial Affairs (CCDCA)
• Chief Advancement Officer, (CAO)
• Chief Communications Officer (COO)
• Chief Operations Officer (COO),
• Chief of People & Culture Officer (CPCO),
• Chief of Public Engagement and Learning Impact (CPELI),
• Exhibitions Management and Exhibition Production leaders

The CFO oversees the Finance Department and works closely with outside consultants as needed,
including the Outsourced Chief Investment Officer (OCIO).
Salary Range: $225,000.00 - $235,000.00

Responsibilities

• Provide high-level oversight, training, management, and strategic analysis of all financial functions of the museum.
• Responsible for the accuracy of documentation related to the Museum's financial initiatives and the software systems used for those purposes.
• Lead and oversee the creation and ongoing management of the museum’s annual budget and provide ongoing analysis of budget-to-actual and other performance metrics to the Director, senior leaders, the Finance Committee, Board Leadership, and the Board of Trustees
• In coordination with the Director’s Office, provide leadership and strategic direction related to internal organizational matters.
• Work with COO and CPCO to oversee administrative operations of the organization, developing and implementing strategies and policies that support the museum's goals and objectives.
• With the Director and CPCO, develop and maintain a policy on policies for the museum and the process for creating, disseminating, maintaining and upgrading policies.
• With the Director, CPCO and Dir of Finance develop policies for museum fiscal activity, e.g. travel, reimbursement, approval levels, and materiality limits; Prepare and present straightforward, easy-to-understand, yet informative financial reports to the Board of Trustees and relevant Board Committees
• Lead, coach, and mentor the finance department staff to ensure a professional approach to the museum’s financial management
• Administer the organization’s annual Audit and tax returns as liaison to the Audit Committee, as well as the 401(k) Audit and tax return
• Liaise with the Finance-Investments Board Committee as far as their oversight of the Outsourced Chief Investment Officer (OCIO) relationship, who provides management of the museum’s $170M Investments
• To ensure consistency and coordination around contracts, co-Sign on exhibition and publishing agreements in coordination with the museum’s CCDCA, CPELI, COO, and Exhibition Management and Production leaders.
• Support the Director and the COO in the management of the museum’s two facilities as it relates to strategic planning, long-term capital budgeting and planning, and debt vs. lease analysis, etc.
• Supervise the Finance team’s work related to: risk management, the annual umbrella insurance process review, the payroll process in correlation with the Human Resources Office, and the monthly and annual financial closing process.
• Act as the main liaison with banks and financial institutions for planning and management.
• Support the CPCO with the annual performance evaluation process and associated changes in status and pay rates (including promotions, merit and COLA, equity changes).
• Work in partnership with all Departments to build professional relationships
• Support the financial performance of of Retail Operations
• Provide leadership for the finance section of the museum’s accreditation process
• Contribute meaningfully to the strategic planning process, enactment, monitoring and management of the museum
• Attend meetings of the Board of Trustees, Executive Committee and of various Board Committees as required, providing statistical and financial reporting, as well as strategic recommendations.
• Ensures all transactions and decisions related to payroll are in accordance with MOCA’s cba.

Qualifications

EDUCATION:

• An undergraduate degree is required; an MBA degree and/or CPA certification is preferred.

EXPERIENCE:

• A minimum of ten years of broad-based finance experience as a Chief Financial Officer (or a closely related role), preferably at a nonprofit arts institution.
• Experience in a collection-based museum would be preferred. Demonstrated financial, administrative, and operational leadership at the CFO level is expected.
• Ideally, candidates will have an understanding of nonprofit and museum regulations and standards as it pertains to staff, art objects, and standards and practices (i.e. GAAP, Tax, AAM, and AAMD).
• Candidates should have the ability to understand and resolve complex issues, problems, and disputes of a collecting art museum and 501c3 organization.
• Comfortable with a varied work day. Team player and a fast learner.
• The successful candidate will have excellent leadership, entrepreneurial decision-making, and management skills.
• This individual will have extensive experience with budget and financial analysis, as well as knowledge of GAAP and fund accounting.
• Expertise in organizational management and planning, and supervision of staff at varying levels of experience and skills is expected.
• This individual will bring the ability to initiate and maintain effective working relationships with a diverse staff, Board of Trustees, and a variety of individuals from public and private organizations.

Application: